At least nobody was waiting in Chicago

 And for that we are truly grateful. But nothing ever goes smoothly. When we arrived, no one was waiting for us. We had the corrected voucher, but the company forgot to send it to the driver. Of course. Fortunately his phone number was on the information sheet, so we called him. As he was still operating on the original voucher, he was waiting for us at that hotel. When we finally found each other, we were awfully glad to see him and he couldn’t have been nicer about the mixup.

And now for a few travel tips:

1. Be sure that you read - carefully - all your tickets, vouchers, confirming messages, etc and pay attention to the details. 
2. When you are making reservations for anything, double check that the information you give is correct. I didn’t and consequently Brian’s phone number was one digit off. As a result neither the company scheduler nor the driver could call us.
3. When you are flying to Europe, it might be cheaper to ġo thru Heathrow than directly to Paris, Rome, Athens, etc.  If you do, look for a daytime flight. No jet lag!! We left at 8am, and arrived about 6 hours later. Terminal 5 is a breeze to navigate these days. With automated passport check in, there was no waiting. There are directional signs everywhere, lots of moving sidewalks, nobody in customs, and the whole layout is efficient.
4. Give strong consideration to getting a car service from any airport into the city. It was an hour drive into London, but so much easier than going by train or the underground when you have luggage. 
5. Pick your hotel based on its location being convenient to whatever your plans for the next day are. As we will be taking the Chunnel train, we are in a hotel directly across the street from the train station.